DSPL ESS has held the authorised JCB Access dealership for Maharashtra since 2018. In November 2024 we added Goa to the territory. From the outside this looks like territorial expansion. Inside, the picture is simpler: Goa-based customers were already buying JCB Access machines through us, and the dealership formalisation made the customer journey cleaner end-to-end.
What it changes for Goa customers: direct dealer warranty, parts supply, and AMC contract handling — same way Maharashtra customers have been served since 2018. Service teams operating out of Pune now have explicit authorisation to cross into Goa, instead of working around territorial boundaries.
What it doesn't change: the full JCB Access scissor lift and boom lift range continues to be serviced from Pune. We don't open a Goa branch — service responsiveness is held by route planning and field-engineer deployment, not by adding overhead.
The cumulative-deliveries number — 450+ Dynamic JCB units across MH and Goa — is the boring milestone that backs the dealership: it's an operating record, not a launch event. The Goa appointment formalises a relationship that customer behaviour had already created.
JCB Access India — the customer-facing site at www.jcbaccess.in — was updated to reflect the MH+Goa territory in November 2024. For dealership enquiries, email sales@dgoc.in or call group sales.